Terms and Conditions
Last Updated: August 2025
1. Acceptance of Terms
By accessing or using URBANOVA, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.
2. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new terms on this page. Your continued use of the Service after changes constitute your acceptance of the revised Terms.
3. Eligibility
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are eligible.
4. User Accounts
To access certain features, you may need to create an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete.
5. User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
6. Use Restrictions
You agree not to use the Service for any illegal or unauthorized purpose. You agree not to engage in any conduct that would violate any applicable law or regulation.
7. Property Listings and Services
We do not guarantee the accuracy or completeness of any property listings or concierge services offered through our Service. All transactions are performed at your own risk, and we are not responsible for any issues that arise.
8. Payments
All payments made through our app are subject to our payment processing partner's terms and conditions. You agree to pay all fees associated with your bookings.
9. Termination
Urbanova reserves the right to suspend or terminate your access to the app at any time, without prior notice, if you violate these Terms or engage in fraudulent or harmful behaviour.
10. Limitation of Liability
In no event shall URBANOVA, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.
11. Indemnification
You agree to protect and compensate Urbanova, its affiliates, and employees from any claims, damages, or expenses arising from your use of the app, violation of these Terms, or infringement of any rights
12. Governing Law
These Terms are governed by and interpreted under the laws of the Federal Republic of Nigeria. Any disputes will be resolved in any court of competent jurisdiction
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: Urbanova.app@gmail.com
