Privacy Policy

Effective Date: August 2025

INTRODUCTION 

Welcome to Urbanova. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app dedicated to real estate listings and concierge services.

1.   Information We Collect

We may collect the following types of information: 

- Personal Information: Name, email address, phone number, and payment details when you create an account or make a booking.

- Usage Data: Information about how you use our app, including IP address, device information, and browsing behavior.

- Location Data: Geolocation information if you allow us to access it.

2.    How We Use Your Information

We use your information for various purposes, including: 

- To provide and maintain our services.

- To process your bookings and payments.

- To communicate with you about your account and our services.

- To improve our app and develop new features.

3.   Disclosure of Your Information

We may share your information in the following situations: 

- With service providers to perform services on our behalf (e.g., payment processing, transportation services).

- With business partners to offer you certain services.

- When required by law or to protect our rights.

4.   Security of Your Information 

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely fool proof, and we encourage users to take precautions when sharing personal information.

5.   Your Rights

You have the right to: 

- Access, update, or delete your personal information.

- Withdraw consent for data processing.

- Opt-out of marketing communications.

6.   Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.

7.   Children’s Privacy

Urbanova is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

8.   Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account.

9.    Contact Us 

If you have any questions about this Privacy Policy, please contact us at: 

Email: Urbanova.app@gmail.com

Phone: 09024442444